PDP-DC-TOTAL-01high
Total price is determinable before checkout
Decision ClarityTargets: human · agent
What is being checked
Checks whether the user can determine the total payable price before entering checkout, including mandatory costs such as shipping or required fees.
Why it matters
If the total payable price cannot be estimated before checkout, users and agents cannot validate affordability, increasing purchase uncertainty and abandonment probability.
Failure signals
- Shipping cost only revealed in checkout
- Mandatory fees appear late
- Pricing structure is unclear
- Cost ranges are excessively broad
How to verify
- Review the PDP and confirm whether all unavoidable costs can be understood prior to checkout without requiring account creation or address submission.
Recommended fix
Provide a clear cost structure on the PDP that allows estimation of the total payable amount before checkout.